Crazy Score Privacy Policy —
Your Data with Us
Completely Secure

1. Introduction — Why This Policy?

When you Crazy Scorewhen you create an account or use the platform, certain information is shared with us. This Privacy Policy exists to be fully transparent about what data we collect, how we use it, how long we keep it, and who we share it with.

Crazy score believes your data belongs to you — we are simply its guardians. That is why we never collect data beyond what is needed without your consent, and we never use collected data outside of its stated purpose.

This policy has been developed in accordance with international data protection standards and is reviewed and updated on a regular basis.

2. What Information Do We Collect?

Crazy score only collects data that is strictly necessary to deliver our services. We never request excessive or unnecessary information.

Information Collected at Registration

• Full name and date of birth.
• Mobile number and email address.
• Residential address (for KYC verification).
• National ID card or passport number (where applicable).

Information Collected Automatically During Use

• IP address and device information.
• Browser type and operating system.
• Time spent on the platform and pages visited.
• Transaction history and betting records.
• Information related to login time and location.

Payment-Related Information

Basic payment method details (such as mobile banking numbers) are collected at the time of deposit or withdrawal. However, all payment transactions are handled through secure third-party gateways — Crazy Score never stores complete payment card or bank account information.

3. How Do We Use Your Information?

Crazy score uses collected data solely for specific, declared purposes. No data is ever used beyond those stated purposes.

1. Account Management: For registration, login, and identity verification.
2. Payment Processing: For processing deposits and sending withdrawals.
3. Customer Support: To understand and resolve your issues.
4. Security Assurance: To detect and prevent fraud, forgery, and unauthorised access.
5. Promotions & Offers: To send you relevant offers tailored to your preferences.
6. Legal Compliance: To meet regulatory compliance requirements.
7. Service Improvement: To enhance the overall user experience.

4. Data Sharing Policy

Crazy score does not sell, rent, or share your personal data with third parties for advertising purposes — this is our firmest commitment.

Data may only be shared in the following cases:

• Payment Gateway: Minimal data is shared with bKash, Nagad, or other payment providers solely to process transactions.
• KYC Verification Provider: With regulatory-approved agencies for identity verification.
• Legal Obligations: We may be required to disclose data in compliance with a court order or government directive.
• Fraud Investigation: With partner security agencies to prevent fraud.

5. Cookie Policy

Crazy score uses cookies on its website. Cookies are small data files stored in your browser that help the website remember your preferences.

Types of cookies we use:

• Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember language preferences and user settings.
• Analytics Cookies: To understand and improve website usage (anonymized data).

You can disable non-essential cookies through your browser settings. Please note that doing so may limit certain features of the website.

6. How Do We Ensure Data Security?

Crazy score employs multiple layers of security to protect your data. Our technology team monitors systems around the clock, 24 hours a day.

• TLS/SSL Encryption: All data transmitted between the website and your browser is encrypted.
• AES-256 Encryption: Sensitive data stored in our database is protected with robust encryption.
• Two-Factor Authentication (2FA): An additional layer of security for account logins.
• Firewall Protection: Advanced firewall systems to prevent unauthorized access.
• Routine Security Testing: Periodic audits conducted by independent third-party experts.
• Data Backup: Data is securely backed up across multiple locations.

7. How Long Is Data Retained?

Crazy score does not retain data longer than necessary. Each type of data has a defined retention period.

• Account Information: For the duration your account remains active, and for 5 years after closure (as required by law).
• Transaction Records: 7 years (as required by financial regulations).
• Support Conversations: 3 years.
• Log Files & Session Data: 90 days.
• Marketing Information: Until you withdraw your consent.

After the designated period, data is securely deleted or anonymised.

8. Your Data Rights

Crazy score believes you should have complete control over your own data. You have the following rights:

To exercise any of these rights, contact us via live chat or email. We aim to respond within 30 days.

9. Protection of Minors' Data

Crazy score strictly prohibits anyone under 18 from registering or using the platform. We do not knowingly collect data from minors.

10. Changes to the Privacy Policy

Crazy score may update this Privacy Policy when necessary. If any significant changes are made, you will be notified in advance via email or an in-platform notification.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch. We are always ready to help.